From dispatch to done, with nothing lost in between

Dispatch board & schedule

Assign work orders from a dispatch board, manage the calendar, and give every technician a clean My Jobs view of their day.

Validated status journey

Work orders move En route → On site → Working → Done through a validated transition matrix — no skipped steps, no ambiguous states.

Labor timers & time entry

Technicians start and stop labor timers or enter time manually; entries round to your configured increment and create linked labor service lines automatically.

Job photos with EXIF timestamps

Photos attach to the job with their taken-at EXIF timestamps preserved — documentation that stands up to carrier scrutiny.

Inspection & completion checklists

Structured inspection and job-completion flows warn when something's missing without blocking the crew.

Invoice handoff

Completed work orders hand off to invoicing with their service lines intact, feeding royalty accrual and QuickBooks sync downstream.

Client notifications at every milestone

Six lifecycle moments — scheduled, technician assigned, en route, on site, complete, invoice ready — can trigger automated email and SMS to the client, with per-contact opt-in preferences and STOP suppression handled for you. Status changes made from the mobile app or the API notify too, because the trigger lives in the database.

Teams and technicians

Organize crews into teams, manage technician rosters, and scope every technician's access to their assigned work — enforced by row-level security, not honor system.